Frequently Asked Questions
Quick answers to everything about ToolNexx.
▸How fast will I get my subscription after payment?
Most orders are auto-delivered within 60 seconds of UTR verification. Manual products deliver within 5–30 minutes during business hours.
▸Are the accounts genuine and safe?
Yes. Every account is hand-verified before delivery. We source directly from authorised channels and provide full activation instructions.
▸What payment methods do you accept?
We accept all UPI apps — Google Pay, PhonePe, Paytm, BHIM — plus bank transfer. Card & wallet support is coming soon.
▸What if my subscription stops working?
Warranty is included on every product. If anything breaks within the warranty window, message us on WhatsApp and we replace it instantly.
▸Can I get a refund?
Yes — if we can't deliver or fix an issue within 24 hours of purchase, we issue a full refund to your UPI. See our Refund Policy for details.
▸Do you offer bulk / reseller pricing?
Absolutely. WhatsApp us at +91 96179 27552 with the products & quantities and we'll share a custom quote.
▸Is my payment information safe?
We never store card or UPI PIN data. Payments happen inside your own UPI app — we only verify the UTR.
▸Where can I see my order history?
Sign in and open 'My Orders' from the header. All past orders, activation details, and receipts live there.