Perplexity’s stated upload retention fits your document policy only if the applicable period and its scope meet your organisation’s requirements. The supplied evidence states 30 days, or seven days for Enterprise Pro. Treat both statements as requiring current verification before any upload decision.
Read the provider statement narrowly
The supplied Help Center passage says uploaded files are used to customise responses and are not accessed or shared for other purposes unless a session is shared. It also states the two retention periods.
Do not turn that passage into a guarantee about every data category, backup, derived response or contractual obligation. Ask what the statement covers and whether your policy requires information beyond it. The sharing exception also warrants review before anyone shares a session.
For this workflow, use public or synthetic material only; keep customer and private documents out of uploads.
Complete a retention-fit worksheet
Record these fields before approving a file:
- Material: description, public or synthetic status, and permission review.
- Policy requirement: exact wording and the person responsible for interpreting it.
- Deadline type: maximum allowed retention, minimum required retention or another condition.
- Clock start: the event from which your policy measures time.
- Applicable access: documented basis for the account’s plan status.
- Provider statement: current wording, date checked and scope.
- Unresolved questions: deletion timing, related data and evidence requirements.
- Decision owner: who can approve, reject or escalate the comparison.
Do not substitute a seller’s product title for evidence of the applicable provider policy. Save the relevant terms and verification notes separately.
Test a hypothetical ten-day maximum
Imagine an Indian organisation permits a synthetic training file to remain with an external service for no more than ten days after upload.
On the supplied statements alone, 30 days exceeds that maximum. Seven days appears numerically compatible, but only if Enterprise Pro genuinely applies and the policy’s timing and scope match the provider statement.
Now change the requirement to five days. Neither stated period establishes a fit. Do not assume an earlier-deletion mechanism exists or satisfies the requirement without evidence. A generic question without the file may be the safer next step.
These comparisons are hypothetical policy exercises, not compliance determinations or hands-on tests.
Stop on unresolved entitlement or scope
Pause uploading when plan status, clock start or required deletion evidence is unclear. Ask the policy owner and provider for the missing clarification rather than inferring approval from a short help passage.
If investigating access through the AI tools catalog, check access format and save terms before buying. Marketplace account, code or token offers are not proof of official subscription equivalence or the seven-day Enterprise Pro retention treatment. Marketplace offer terms and provider documentation answer different questions.
Sources and scope
Source material checked 29 October 2026; features/policies may change. The supplied indexed Perplexity file security and privacy guidance establishes the narrow use/sharing statement and stated 30-day and seven-day retention periods. The worksheet and deadline comparisons are editorial review guidance, not legal advice.